Case Study: Real Time Global Training Program using Gurukumo LMS

Gurukumo specializes in delivering next generation LMS. However, the education technology needs of customers in modern times are beyond a one-size fits all product and involves use of various content and communication services to execute various day-to-day tasks. Many customers use communication tools like Web-Ex, Skype, Google Talk, Groupboard and numerous such products that facilitate business meetings, provide audio/video conferences and online whiteboards. Gurukumo’s technology aims to give its customer the best benefits of all the products in the market ┬áthat they use with minimal integration costs and achieve best results. YouTube integration already gives our users a very powerful to bring in third party content with ease. A simple case demonstrates a customer using Gurukumo and WebEx/Skype to deliver a Global Training Program using privately installed ‘Gurukumo LMS’ or ‘LMS on the Cloud’.

Customer ABC Inc., a large multi-national automobile manufacturing company, is having privately installed Gurukumo LMS. It has created several courses and uses them to deliver internal training across several geographical locations. For the year 2011-12, it requires customers to take up a certification program that has 2 short courses on a new manufacturing processes. The customer is having its central training facility in Ohio while its manufacturing plants are in Michigan, Mississippi, Japan and China. A traditional training will require travel for the employees and down time in production. Training needs to be outsourced to cater to such a diverse team located in different geographies. Attrition and other time evolving factors ensures that the company looses the information with time as people move on and same process needs to be repeated. This story is now a thing of the past as with Gurukumo LMS available, ABC Inc. can see reduction in operational costs and improvement in productivity.

Gurukumo LMS and WebEx - Powerful Global Training Delivery Model

Step 1: With Gurukumo LMS, training content development team at ABC Inc. create multimedia rich training program as courses that can include artifacts like text content, POWERPOINT presentations, pictures, videos, PDF and other types of files they may want to include in the courses. The also designs appropriate assessment artifacts like Quiz, Assignments and Projects. They can use the content developed and uploaded to Gurukumo to create the desired courses.

Step 2: The training program management team can now use Gurukumo to schedule the training program, work with the management to assign staff to the program so that they can be available for taking the sessions.

Step 3: Once the program is scheduled, all the staff assigned from various locations and the instructors become a part of the course social network and have to complete the training as defined by the course guidelines

Step 4: As a part of the course social network, the faculty can decide the schedule for a video conference class for which they can use a WebEx session. This will facilitate the learners to not travel to the central training facility as before and attend the video conference.

Step 5: When the training begins, the trainer can record the entire session and use white board available with WebEx to explain the concepts. Everyone can participate and the entire video is recorded as a special video file. The instructor’s desktop will have the video file.

Step 6: Instructor can appropriately upload the video in the course social network corresponding to the lessons that were discussed in this call.

Step 7: The entire live class can be available to all the participants as well as to ABC Inc. in future to replay the training session. ABC Inc. can use all comments and discussions to upgrade their training program.

In this way, what would have been travel expenses, boarding and lodging expenses, production break, extra staff to improve productivity during training time, loss when trained employee resigns, etc. can all be avoided and the employee too has the luxury to learn at a comfortable pace because content is available and co-workers as well as instructors are socially available for discussion. Cost of utilities like WebEx cost less than $50 a month depending on the kind of service they avail. The savings achieved using Gurukumo as well as WebEx or similar technologies compared to the existing training methodologies and technologies can now be easily determined. So why wait… it is the right time to switch to Gurukumo…!!!!

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