HAVE YOUR OWN KNOWLEDGE MANAGEMENT SYSTEM

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Maximum Learners 5

10 MB Storage

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$30

Monthly

Maximum Learners 20

1 GB storage

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tick24X7 online ticket support

$60

Monthly

Maximum Learners 50

25 GB storage

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tick24X7 online ticket support

$100

Monthly

Maximum Learners 100

100 GB storage

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tick24X7 online ticket support

$200

Monthly

Maximum Learners 250

250 GB storage

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tick24X7 online ticket support

Gurukumo provides cost-effective packages of its power packed LMS so that you can pick and choose the right size you want, pay for what you use. You need to determine your learner demand and choose their package accordingly. If the resources provided (bandwidth, storage and upload capacity) are sufficient for the regular operations, you might consider a higher capacity package or pay for the additional usage of resources. Gurukumo does not charge its customers for creating support staff users which include content builders, course provider administrators and assistant administrators, faculty, graders or assistant faculty, etc. The maximum number of learners means all learners in the course provider domain irrespective of whether they take courses or not.

Pricing FAQ

For Gurukumo, ‘Customer is the King!’ In customer satisfaction lays our success. Gurukumo aims to not only bring the best products, but also provide an excellent service. Gurukumo provides its power packed LMS to all sizes of users groups. What we do monitor is the usage so that every user pays for what they need and according to the consumption. So, user just needs to determine their learner demand and choose their package accordingly. Based on our research, the resources provided (bandwidth, storage and upload capacity) should be sufficient for the regular operations. Users exceeding the available resources can choose to pay for additional use or move to higher capacity package. Gurukumo does not charge its customers for addition of support staff which include content builders, course provider administrators and assistant administrators, faculty, graders or assistant faculty, etc. The maximum number of learners means all learners in the course provider domain irrespective of whether they take courses or not.

Q: Which plan is right for me?

A: Gurukumo charges are based on the consumption. So if you are going to have less than 10 learners, then you use the 'STARTER' package absolutely free. However, you will get only 500MB of resources per month (Storage + Upload + Download). If you exceed the capacity, then standard nominal resource charges of 0.45cents/GB per month will apply. In the STARTER package, if you exceed the number of learners by 10, the cost per additional learner is $5/month. You might want to switch to a subscription package of either 20 users or 50 users per month depending on the capacity. If your demand is for 25 or 30 learners, then it will be better to go with the 20 learner 10GB package and pay the $3 per month additional cost per learner above 20 learners rather than going for the 50 learner package if the resource consumption is minimal. In many cases, it would be more economical to g for the higher package because of resource consumption. You can change the subscription at any time. All customers will have to pay the applicable sales tax determined by the local rules applicable to the resident.

Q: How does the 45-day free trial work?

A: The first 45 days of your Gurukumo Knowledge Manager is absolutely free. You won't be billed if you unsubscribe to your Gurukumo Knowledge Manager prior to the 45 day free trial if you do not intend to keep the subscription.

Q: What if I forget to cancel my free trial?

A: If you forget to cancel your free trial, or if you're not fully satisfied within 60 days of launching your Gurukumo Network, drop us a line and we'll give you a full refund.

Q: Will a learner be counted in the maximum number of users even when the courses taken are complete?

A: If a user is added to your LMS subscription, then the user is counted as one of the users even when the user completed the program. This is because the user can still be a part of the program alumni and continue the contributions to the course provider community writing blogs and participating in discussion forums. It is up to the course provider to remove the learner from the LMS.

Q: Can I remove a Learner from my network after the completion of the program?

A: Yes, you can remove the learner from your network after the completion of the program. However, the learner will be available in Gurukumo Knowledge Network. However, you will lose out on the opportunity to have the learner right in the alumni social network that you can create inside your LMS.

Q: Are there limits on the maximum number of courses or number of users per course?

A: Gurukumo does not put any limits on the number of courses or number of users per course. These are depending on the packages that we offer. A user can subscribe to an LMS based on the available packages only and any changes to the future will be dependent on the packages offered. Once a user is offered a package, there will not be any changes to the terms of service unless they are notified to the users. Gurukumo reserves the right to change the terms of service or the pricing in case of any unforeseen circumstances.

Q: What payment methods do you support?

A: We accept all kinds of credit cards. In case of non-US customers, customers will have to bear the local taxes as well. We offer a safe and secure environment for you to have the best experience. Monthly subscription charges will be automatically billed on your credit or debit card provided.

Q: Can I change subscription plans after I launch my Gurukumo Network?

A: Yes, you can change your subscription plans at any time. Anytime you change the subscription plan, you are on a 1 year agreement that starts from the date of change. Cancellation charges will apply if you terminate the contract earlier than the term and any promotions offered will be payable at the time of termination.

Q: What is the validity of the package?

A: Any package has a subscription term of 12 months. After the completion of the contract, the user can continue to remain on the same package. However, if the user chooses to change the package or subscription, the new agreement will begin from the day of the change for 12 months.

Q: Are there limits on the maximum number sub-users?

A: Gurukumo does not put any limits on the number sub-users like course provider administrators or assistants, content builders, program administrators or account managers, instructors or faculty or their assistants, etc. Again, these are depending on the packages that we offer. A user can subscribe to an LMS based on the available packages only and any changes to the future will be dependent on the packages offered. Once a user is offered a package, there will not be any changes to the terms of service unless they are notified to the users. Gurukumo reserves the right to change the terms of service or the pricing in case of any unforeseen circumstances.

Q: Does Gurukumo offer consulting services?

A: Yes, we do. Please reach us at our phone number 617-792-3780 or drop us a mail at sales@gurukumo.com We will get back to you as soon as we can. We value your business!

Q: Does Gurukumo offer support services for managing knowledge manager?

A: Gurukumo offers support services to maintain the customers' knowledge manager account. After the agreement for the support service is signed, the customer can create a sub-user with Content Builder or Account Manager Privileges whichever is required and associate the assigned Gurukumo Consultant to provide the regular services.